ABOUT ME

Welcome! I am Blair Liu, an incoming Tenure-Track Assistant Professor of Management Science from the Darla Moore School of Business at the University of South Carolina. I received a PhD in Business Administration with a specialization in Operations from the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill.

My research interests focus on data-driven, empirical methods to address systematic challenges in healthcare delivery. I focus on two central areas: workforce productivity and technology integration. Specifically, I analyze (1) how clinicians’ work productivity influences operational outcomes, such as staff attrition, and (2) how technology adoption impacts hospital operations and patient results.

RESEARCH TOPICS: Healthcare Operations, Technology Innovation, Digital Health, Workforce Productivity


PUBLICATION

1. Blair Liu, Diwas KC, Bradley Staats, Michael Fundora* (2026). “Operational Overload: The Impact of Workload on High-Skilled Workforce Attrition,” Manufacturing and Service Operations Management.

UNDER REVIEW

2. Blair Liu, Yuqian Xu, Bradley Staats. “Bridging the Nursing Gap: How Virtual Nurse Adoption Impacts Patient Outcomes,” Major Revision at Management Science.

Media Coverage: (1) UNC Chapel Hill University News, August 25 Issue, Link. (2) UNC Kenan-Flagler News and Impact, June 25 Issue, Link.

WORK IN PROGRESS

3. Blair Liu, Diwas KC, Bradley Staats. “Discretionary Task Under Operating Performance: Evidence from Emergency Department”, Draft available upon request.

4. Blair Liu, Diwas KC, Bradley Staats, Michael Fundora*. “Consequences of Nurse Attrition on Patient Outcomes,” Working.

PRACTITIONER ARTICLE

1. Diwas KC, Blair Liu, Bradley Staats, Michael Fundora (2026). “Surprising Ways to Reduce Turnover in High-Pressure, High-Skill Jobs”, Harvard Business Review.

* Denotes on Data Collaborator